geico auto insurance Reviews and Complaints

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geico auto insurance Reviews

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  • feedback on GEICO service for not at fault accident

    I am writing to file a formal complaint against Jessica Baranek 520-258-0791 of GEICO who was my claims examiner and a commendation for Mariusz Ostrogorsk 520-730-1872 who was my damage adjuster. I was very dissatisfied by Jessica service. She was rude, pushy and inconsiderate. I asked her several time to communicate by phone only for urgent matters else use e mail yet she repeatedly disturbed me at work by calling on my cell for nonurgent matters. In contrast Mariusz respected my requests and communicated by e mail as requested. The accident was on 1-9-15; Jessica did not initiate... More...
    PULAOKHAO's Picture   PULAOKHAO    0 Comments   Comments
  • Wrongfully took money and lied

    We cancelled Geico because Progressive offered us a better deal. Geico acknowledged that they owed us a refund. Then several days later they took over $90 an account we have specifically for bills. We only keep enough in this account to cover our bills in order to protect ourselves from fraud. This caused us overdraft fees. We called to complain and Geico said that they would refund us. We asked how long they said a week or more because it's up to our financial institution. We asked them to cover our over draft fees. They said that's a whole different set of paperwork we have to... More...
    KrysBear's Picture   KrysBear    0 Comments   Comments
  • Failure to take full responsibility

    Geico driver ran stop sign daughter hit rear of his car, police report and 2 witnesses show driver was at fault. At first Geico took 100% liability until I told them my daughter had to go to emergency room then they pushed claim to difference adjust, Diana Beusing (RUDE) who said they would only take 75% responsibility because my daughter could have avoided accident she must have been distracted. How the he** would she know what my daughter was doing in the car, really!!! Police report and witness say his fault. Diana said but he was almost through the intersection. Doesn't make it... More...
  • pissed off customer from Minnesota

    I have only had insurance through this company for about a month, I called to inquire about getting my little sister on my insurance. I specifically told them that I didn't want her out on unless I have permission. about an hour later I got an email staying that she was added on and that my monthly payments would now be 800 dollars more a month than before. when trying to get her off of my insurance they told me that I needed to send them proof of her residence as she does not live with me. wheni sent them the proud they asked for they called me and told me that they still... More...
    ashleyrose's Picture   ashleyrose    0 Comments   Comments

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