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geico auto insurance Complaint - Wrongfully took money and lied
geico  auto insurance Complaint

geico auto insurance Complaint

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Wrongfully took money and lied


We cancelled Geico because Progressive offered us a better deal. Geico acknowledged that they owed us a refund. Then several days later they took over $90 an account we have specifically for bills. We only keep enough in this account to cover our bills in order to protect ourselves from fraud. This caused us overdraft fees. We called to complain and Geico said that they would refund us. We asked how long they said a week or more because it's up to our financial institution. We asked them to cover our over draft fees. They said that's a whole different set of paperwork we have to fill out. I then called my financial institution and found that Geico lied. My credit union said they will refund me the moment that Geico returns our money. We called Geico to complain again and they told us in a very condescending manner, we have already explained to you this will take up to a week and a half. There is nothing that can speed this up.


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